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Login using Magnetic card

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Login using Magnetic card
Answer
9/12/17 3:24 AM

Dears,

      I'm currently willing to use Login using a magnetic card, I've created the security user and assigned the electronic ID as "101" then wrote the same ID "101" on the card's track 1. But it doesn't work.

What is the configuration that I'm missing here?

 

Regards,

Ahmed.


RE: Login using Magnetic card
Answer
9/12/17 5:25 AM as a reply to Ahmed Fouad.

Hi Ahmed,

Please share error message and log file.

Also let us know the iVend version.

 

Regards

Anjani Agrawal

 

 


RE: Login using Magnetic card
Answer
9/12/17 11:42 AM as a reply to Anjani Agrawal.

Hi Ahmed,


Suggest you to scan the Card on Notepad if possible.


RE: Login using Magnetic card
Answer
9/12/17 11:53 AM as a reply to mahesh chandra.

Hi Mahesh,

        I did that and it prints the electronic id correctly which is "101" then add "Enter"


RE: Login using Magnetic card
Answer
9/12/17 11:58 AM as a reply to Anjani Agrawal.

Hi Anjani,

        If the focused field is the user name it prints "101" then give password error and if I write the user name manually (Which is not what I expect to do when login with a mag card) then I focus manually on password field it gives password/user name error.

 

iVend version : 6.5.4


RE: Login using Magnetic card
Answer
9/13/17 12:38 PM as a reply to Ahmed Fouad.

Hi Ahmed,

 

Please create support ticket at http://support.citixsys.com

 

Regards

Anjani Agrawal


RE: Login using Magnetic card
Answer
9/13/17 11:55 PM as a reply to Anjani Agrawal.

Hi Anjani,

        Is there's any document that explains how to use this feature? I think this is what I need.

 

Thanks

Ahmed.


RE: Login using Magnetic card
Answer
9/16/17 6:46 PM as a reply to Ahmed Fouad.

Hi Ahmed,

You may refer below given links for login using Magnetic card

https://knowledge.citixsys.com/forums/-/message_boards/message/3104440

https://knowledge.citixsys.com/knowledge-base/-/knowledge_base/article/884728