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cash drawer is not open after cash in/out

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hello all,

the cash drawer is working fine if the customer paid by cash or click on "open cash drawer 1", the cash drawer will be open.

however, when we click on "cash in", and input the amount of money and click on 'OK', the the cash drawer is not open.

we did the same test on another country with another cash drawer, same result.

the above testing is done by a user with admin right in iVend already.

is it a bug in ivend of 6.5.4?

 

regards

stan


RE: cash drawer is not open after cash in/out
Answer
9/13/17 12:35 PM as a reply to stan zheng.

Hi

Please create the support ticket at http://support.citixsys.com.

 

Regards

Anjani Agrawal