CitiXsys Forums CitiXsys Forums

iVend Enterprise

RE: Duplicate Customer ID while opening a New Database

Toggle

Hi All

I created 2 databases in Ivend Configuration manager, i intend to keep the 2. Opening the MC, I selected the new one, a message prompted me to input my customer ID. I did that and get error duplicate customer ID.

Kindly assist me with this.

 

 


RE: Duplicate Customer ID while opening a New Database
Answer
2/11/18 5:18 PM as a reply to Nkiru Ngwu.

Hi,

The iVend license key is per CustomerID, so the same customerID is already applied to your old datatabase, that's why you can't use the same CustomerID for new database. You should ask for another license key with different customerID.