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Sale Exchange supported in Canada?

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Sale Exchange supported in Canada?
Answer
2/13/18 9:44 AM

The option to perform a Sale Exchange has been greyed out for all transactions. I have verified that all SKUs checked have "Exchangeable" enabled. "Exchange Without Receipt" and "Support Multiple Transaction Type Mode" are also enabled.

However, I read somewhere that Sale Exchange may be limited by localization. Please advise if the feature is not supported in Canada (and if so, advise why if possible)


RE: Sale Exchange supported in Canada?
Answer
2/14/18 1:08 AM as a reply to David Gallant.

Hi David

Is it happening at all the POS /Stores?

 

Regards,


RE: Sale Exchange supported in Canada?
Answer
2/14/18 10:23 AM as a reply to Umesh Bansal.
Yes, all stores are unable to access Sale Exchange.