Monthly Training Archive

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Training Schedule February 2017 Training Schedule February 2017

Rescheduled Session - New features in iVend Retail 6.5 Update 2 – Let's take a closer look
Date: 17th February 2017   |   Time: 2:30 PM - 3:30 PM (Singapore Time Zone)
Speaker - Vikhyat Aggarwal   |  View Recorded Session
 
L3 Support Services
L3 support is a mix of support and development. Requests only need to be escalated to Level 3 support when L1 and L2 are not able to resolve functional issues. Primarily L3 will investigate at the code level to identify if an escalated issue is a product fault. All issues that qualify as legitimate L3 issues are covered under CitiXsys Software Assurance.
This session will cover the following L3 Support topics in order to provide a comprehensive understanding of the services on offer:
Product support – Organisational structure
Support offering
Defining the levels of support
L3 support specifications
Support process flow
Monitoring and controls
 
Date: 21st February 2017
Time: 02:30 PM - 03:30 PM
Singapore Time Zone
Language: English
Speaker - Frank Truong
View Recorded Session
Date: 23rd February 2017
Time: 10:00 AM - 11:00 AM
Central Standard Time
Language: Spanish
Speaker - Raúl Hernández
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IVend Mobile: Movilidad en tu tienda
En esta sesión se mostrarán las características principales de iVend Mobile y su integración con otros componentes de iVend Retail.
Descripción general de la interfaz.
Parametrizaciones básicas.
Creación de clientes.
Creación de pedidos y entregas en iVend Mobile
Date: 21st February 2017   |   Time: 10:00 AM - 11:00 AM (Central standard time)
Speaker - Dafne Cadena   |  Register Now